Baji taka Privacy Policy — Your Data, Our Responsibility

Privacy Policy & Data Protection Details

Introduction & Purpose of Policy

Baji taka places the highest priority on the security of personal information belonging to users in Bangladesh. This Privacy Policy explains what types of data we collect, how we store it, and for what purposes we use it. By using our platform, you are deemed to have agreed to this policy. This policy has been prepared in accordance with applicable data protection regulations in Bangladesh. We may update this policy at any time, and changes will take effect as soon as they are published on the website. Continued use of our services after a new policy is published will be considered as your automatic acceptance of the revised policy.

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Information We Collect

When you register at baji taka, your name, email address, mobile number, and date of birth are collected. Payment method details (such as bKash or Nagad account numbers) may be stored for financial transactions. Your device's IP address, browser type, and session logs are automatically recorded while using the platform. Copies of your national ID or passport may be collected for identity verification (KYC) purposes. We only collect information that is necessary to provide our services — we do not seek excessive or irrelevant data. All collected information is stored using secure encryption methods.

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Purpose of Data Use

Collected data is primarily used for managing your account, processing transactions, and improving service quality. Data is also processed to comply with fraud prevention and Anti-Money Laundering (AML) regulations. By analyzing your preferences and usage patterns, we strive to provide a more relevant gaming experience. Your contact information is used to send important service updates, transaction confirmations, or security alerts. We ensure your consent before any promotional communication, and you may opt out of such communications at any time. We do not disclose your information to third parties except to fulfill legal obligations.

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Data Sharing & Third Parties

Baji taka never sells, rents, or commercially transfers your personal information to third parties. However, limited data sharing with trusted partner organizations may occur for specific service purposes such as payment processing, identity verification, or technical support. These partners are required to comply with our established privacy standards and may only use the data received for its designated purpose. We may legally provide required information in response to valid requests from law enforcement or regulatory authorities in Bangladesh. In such disclosures, we always follow legal procedures and endeavor to notify the affected user when required. Our payment partners maintain their own privacy policies, which can be found on their respective websites.

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Cookies & Tracking Technologies

Our platform uses cookies to enhance user experience and manage sessions. Cookies are used to remember your login state and enable personalized experiences. We only use necessary and functional cookies — unnecessary advertising-tracking cookies are outside our policy. You have the option to disable cookies in your browser settings, though some platform features may become limited as a result. We also safely use local storage and session storage, which are not sent to the server. Contact our support team to learn more about cookies.

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Data Security Measures

We use industry-standard SSL/TLS encryption technology to protect your data, keeping it secure during transmission. Sensitive data stored on our servers is kept in encrypted format and is accessible only to authorized personnel. Our systems undergo regular security testing and any vulnerabilities are resolved promptly. An automated monitoring system is active around the clock to detect suspicious activity. In the event of a data breach, we will notify the relevant regulatory authority and affected users as quickly as possible. Our security team continuously implements preventive measures against new threats.

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User Rights

You have the right to view, correct, and request deletion of your own data. Personal information can be updated directly from your account settings, or a request can be submitted through our support team. You also have the right to object to the processing of your data, and we consider reasonable requests accordingly. Even after account closure, some data may be retained for a specified period due to legal obligations. To exercise any data-related rights, contact us at [email protected]. We generally respond to all requests within 7 business days.

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Data Retention Period

All necessary data is retained while your account is active. After account closure, transaction records and identity verification-related data may be retained for up to five years in accordance with Bangladesh's financial regulations. Once this period expires, data is securely deleted unless there is a legal obligation to retain it. Marketing-related data is discontinued as soon as you withdraw your consent. Our support team is ready to assist with any specific questions regarding data retention periods. We ensure that no data is held unreasonably beyond the required timeframe.